One ERP for every candidate, agent and payment at Unique Eastern

An end-to-end ERP for overseas recruitment, from first registration to the day a candidate flies.

Client

Unique Eastern · a concern of Unique Group

Sector

Manpower recruitment · Overseas employment

Type

Enterprise ERP

Overview

Unique Eastern places workers overseas. Every placement passes through government clearance, embassy visas, airlines and a network of agents and sub-agents, and every step has a document, a deadline and a payment attached.

We built the ERP that holds all of it. A candidate is registered once, and that single record follows them through passport tracking, calling, visa, BMET clearance, flight and dispatch, with accounts and the agent network running in the same system.

The Problem

Recruitment runs on other people's clocks.

Recruitment depends on parties the business does not control: government clearance, embassy visas, airlines and agents. When candidate status lives in files, spreadsheets and phone calls, nobody can say with confidence where a candidate stands or what has been paid.

Management needs the same answer from every desk: which candidates are stuck, at which stage, and which payments belong to which agent. Paper and disconnected sheets cannot give that.

The Solution

A single candidate record, linked to everything the business does.

The ERP models the recruitment journey as seven connected stages. Candidate profiles are linked to every record, so a payment, a visa document or a flight booking always points back to a person.

Beyond the candidate journey, the system runs the business behind it: accounts, and a full agent and sub-agent network. Management gets visibility of every candidate and every payment in one place.

How It Works

Seven stages, one candidate record.

01

Registration

The candidate profile is created once and becomes the record every later stage links to.

02

Passport tracking

Passport status and documents are tracked against the candidate, not in a separate file.

03

Calling

Employer calling and selection outcomes are recorded on the same profile.

04

Visa

Embassy visa progress is tracked so delays are visible before they become problems.

05

BMET clearance

Government clearance is recorded as a formal stage, with its documents attached.

06

Flight

Flight details and dispatch preparation are managed alongside the clearance trail.

07

Dispatch

Final dispatch closes the journey, with accounts and agent payments reconciled to the candidate.

The Outcome

Full visibility of every candidate and every payment.

Management now works from one system instead of reconciling files. Candidate status, agent activity and accounts all answer from the same record.

For an operation that depends on government, embassies, airlines and agents, that is the control enterprise recruitment needs: a clear view at every stage, and a clean trail behind every payment.

"An ERP earns its place when everyone in the business can answer the same question from the same record."

- Lunova Digital

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